Branch 360 | Diebold Nixdorf

Modernize Your Physical Branch Designs

Diebold Nixdorf’s Advisory Services and Branch Design and Deployment (BDD) teams partnered with Structure First to support FIs around the globe by connecting physical components of the banking experience to the digital channels consumers want and need. When it comes to redefining the branch experience, whether physical or digital, design matters. DN Branch 360 focuses on six key components for the most comprehensive and cost-effective branch design.

DN Branch 360 Components

Physical Design

Thoughtful planning of layout, traffic flow, and equipment—key parts of physical design—creates efficient, secure, and flexible branches. This component supports operations and privacy, forming the backbone of a well-functioning environment for staff and visitors.

Architectural Drawings

Diebold Nixdorf and Structure First deliver end-to-end architectural support, managing every phase from design to completion, to ensure spaces meet design intent and all safety and regulatory standards.

Operational Design

Branches operate efficiently when traffic, transactions, and equipment are matched to staff roles and consumer needs. With training and flexible processes, staff can support technology adoption and help branches adapt smoothly to new service models.

Bidding & Construction Management

Structure First ensures efficient branch projects through end-to-end bidding and construction management, including contractor selection, budget control, and regular inspections to maintain quality, manage costs, and meet deadlines.

Channel Experience Design

This component helps banks balance automation and staff interaction across branches, guiding technology and personnel choices to meet strategic aims, control expenses, and serve varied customer needs in different formats.

Brand Design

This component helps create branches that look the same across locations, are easy to build and eco-friendly, and give customers spaces to meet face-to-face with staff for expert advice.

Branch 360™