All Insights: 266 itemsRefine By
October 08, 2020 | by Thomas Karakalos
ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.
November 30, 2020 | by Dr. Benedikt Schmidt
”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.
November 23, 2020 | by Julie Hogan
Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.
November 16, 2020 | by Jean-Christophe Bouche
With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.
November 09, 2020 | by B. Scott Harroff
While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.
November 02, 2020 | by Jim Flannery
The stay-at-home orders have forced everyone to adapt to new ways of doing things. See how consumers, including some unexpected demographics, are changing their banking behaviors.
October 30, 2020 | by Diebold Nixdorf
The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.
October 26, 2020 | by Oliver Chang
We’ve only just scratched the surface of what the cloud can do for the financial industry. To gain the agility to compete in the modern banking environment, financial institutions need to build and invest with the cloud in mind. If you’re not yet on the cloud path, now’s the time to create a roadmap. In part 2 of this blog series, we outline the steps that can help you get there.
October 19, 2020 | by Oliver Chang
The paradigm shift from a legacy to a cloud-based environment is a significant one, and fear of the unknown can undermine comfort and confidence, quickly stalling cloud conversations. But for financial institutions to nimbly deliver the kind of experience consumers increasingly expect, they must embrace the agility that can be gained through the cloud. In part 1 of this blog series, we discuss the misperceptions and benefits of a cloud-based strategy.
October 12, 2020 | by Octavio Marquez
From updated ATMs, to mobile apps, to virtual bank tellers, FIs are adopting new tools and technologies to drive innovation as they welcome customers back to newly-enhanced physical branches. This blog explores three of the emerging capabilities that may define the future of the physical bank branch.