Personalized Experiences and Seamless Journeys

Frictionless Staff Journeys

The creation of frictionless journeys for bank staff are an important part of banking transformation. While automation, digitization and omnichannel are part of the equation, transformation is not complete without also focusing on in-branch people and processes. Adjustments to staffing models and processes goes hand-in-hand with improvements to customer journeys—by equipping staff with relevant consumer data they become better advisors and can better serve the customer on their financial journey. Create seamless staff journeys - within the branch and your back office.

Interactive Video Teller

Future-Focused Transformation

Increase your agility and see how your staff can be relieved/supported with the right operating model for you and a managed services plan for modern banking.

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Teller Platform

Meet the next evolution of the teller interface. A web-based application that allows your staff to conduct complex transactions on any device.

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Direct and Personal Assistance When Needed

Maximize self-service migration with convenient and personal assistance when it is needed by your customers or for specific requests – free your employees from the teller window.

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Insights

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