Elevate the ATM Channel for Streamlined Experiences and Operations. Leveraging our unique position in the industry as an end-to-end ATM manufacturer and provider of software and services, Diebold Nixdorf’s Branch Automation Solutions are optimized through a holistic approach. Designed to automate ATM customer journeys and support advanced transactions, each package enables FIs to deliver against their automation and transformation strategies while removing complexity and management of the channel.
Connect the ATM channel to your Core Banking System to enable more account access, in addition to simplifying ATM availability and security management. Transaction Automation is the foundation for delivering advanced transactions and seamless journeys at the self-service channel.
Individualize the ATM experience for consumers and transform traditional ATMs into ITMs (interactive teller machines). Transaction Assist can enable video or chat assistance to your consumers if needed by connecting to your contact center as well as your banking core.
Remove complexity from ATM operations while delivering more services and remaining in control over your self-service strategy and revenue. With SMART Managed Services, FIs can transfer ATM management to a single partner and replace multiple components with an integrated solution.
• Offers more account access and services
• Conduct transactions outside of normal business hours
• Enables assistance and cardless authentication
• Accelerates transaction migration
• Enables integration of ATMs with existing systems
• Frees resources and supports modern branch strategies
• Transfers transaction costs from tellers
• Predictable operational costs
• Outsources managing and maintaining the technology stack
