Personalized Experiences and Seamless Journeys

Optimizing Your SMB Relationship

According to the World Economic Forum, Small and medium business (SMB) account for man than 90% of global businesses and more than 50% of employment worldwide. Their banking relationships are typically much more complex than those of everyday consumers, as they are engaging with their banks more frequently and with a wider variety of needs and desires. Think of Cash Automation and the Merchant Automation Journey to support your SMB customers and drive efficiencies.

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SMB is BIG Business

Financial institutions generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

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Transform Your Relationship with SMBs

SMBs operate differently from their larger competitors. Their resources are certainly not vast and they’re often heavily cash-based from a transactional point of view. Create a win-win situation for your FI and your SMB customers.

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Automation Drives SMB Growth

Diebold Nixdorf CEO Gerrard Schmid explains the need for banks to invest in automation-driven solutions to win and retain small-and-medium-business customers. See how you can drive SMB customer growth.

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Insights

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