It’s been a year unlike any other—so what does that mean for 2021? Forrester’s annual retail report provides predictions on the fallout from the pandemic and the impacts shaping the industry over the next year.
Our latest whitepaper details how an open retailing approach to your self-service strategy can enable you to be more responsive and adaptive with new technology, and fully prepared for future changes.
We partnered with renowned market research company Nielsen to explore the habits and technology preferences of grocery shoppers. We’ll introduce you to each retail tech typology, and explore the opportunities your organization has to connect with them.
Keep your stores relevant at the intersection of physical and digital consumer journeys
Make in-store shopping more convenient with speedier transactions, shorter lanes, fewer walkaways and more efficient allocation of staff.
Connect with your consumers at home, on-the-go or in-store. Provide a seamless, personalized customer experience.
Cater to the grab-n-go consumer with speed and convenience at your gas stations and convenience stores.