Interactive Teller Machine (ITM)

Bring value to your organization strategically with interactive engagement.

Our Technology. Your People.

Consider the most common activities currently taking place in your branches— but think beyond simple deposits and withdrawals. If you automated more transactions, how much time could it save your branch staff every single day by simply enhancing the capabilities of your self-service network?

With DN's ITM Solutions, your consumers gain access to more specialized services such as:

  • Complex transactions & exceptions handled by centralized call center staff
  • Advanced transactions conducted outside of normal business hours
  • Foreign language support offered in markets with a high density of non-native speakers
  • Instant "on-us" check cashing
  • Deposits to multiple accounts in one transaction
  • Authentication with or without card
  • Bill Payments
  • Account to account transfers
  • Ad hoc assistance for advanced transactions
  • Advice & assistance from a live person
  • Currency Transaction Reporting (CTR)*
  • Office of Foreign Asset Control (OFAC)*

*Dependent on core support


DN delivers improved consumer experiences &
reduces cost-to-serve

By accessing the capabilities of DN Series and Vynamic Software through a simplified service model powered DN AllConnect Services, you can deliver end-to-end and frictionless customer journeys that enable you to generate added value for Small Medium Businesses (SMBs) and consumers, while reducing complexity of operations.

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Optimize

Optimize end-to-end operational efficiency by maximizing the integration of your ATM channel with your core banking system and enhancing consumer services.

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Reduce

Reduce technology costs and complexity by eliminating server hardware thru cloud-native infrastructure and/or hosted via DN AllConnect Managed Service.

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Manage

Manage and update thru DN AllConnect Managed Services.

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Simplify

Simplify call center integration by using our hosted service, and browser based frontend.

"In" the Branch or "As" the Branch

Empower consumers to conduct advanced transactions with or without remote assistance. With cloud-native technology, the IT complexity is removed, your cost model is reshaped, and your operational journey is optimized—so you can focus on your consumers.


In der Lobby

Ermöglichen Sie komfortable Selbstbedienung mit längeren Servicezeiten.

Drive Thru

Durch die Ermöglichung von Transaktionen am Autoschalter können persönliche Besuche in der Filiale für mehr wertschöpfende Interaktionen genutzt werden.

Stand-Alone

Einbindung von Videoservices in neue SB-Filialmodelle, wo eine herkömmliche Full-Service-Filiale nicht realisierbar ist.

Vynamic Transaction Automation

Bieten Sie Vorteile weit über reine Bargeldtransaktionen hinaus

Integrieren Sie Ihren SB-Kanal in Ihr Kernbankensystem. Durch erweiterte Funktionen wie der Verarbeitung von Transaktionen, Support-Leistungen oder auch kartenloser Authentifizierung ermöglichen Sie so ein umfassendes Kundenerlebnis.