What if you could transfer ATM management to a single partner and replace multiple components from different vendors with an industry-leading, integrated solution? What if you could save, ensure compliance, deliver more services, higher ATM availability and a better experience whilst remaining in control over the strategy and revenue?
SMART Managed Services is a comprehensive solution where Diebold Nixdorf provides and manages the key functions of the ATM channel. It simplifies ATM management and enhances the value gained from the ATM network. Your ATM channel is Secure, Managed and Available. It delivers a Rich experience whilst optimising Total Cost of Ownership (TCO).
ATMs are protected from logical and cyber-attacks such as jackpotting, malware, host spoofing, denial of service and unauthorized access. Bank, cardholder and transaction data is always secure.
We are your single point of contact and ensure delivery to the highest standards. We coordinate all key functions, including terminal application and software ecosystem, connectivity and cash orders.
We maximise ATM availability through 24/7 monitoring, real-time incident detection and fast resolution, provision of accurate cash order requirements and state-of-the-art terminal driving.
A comprehensive out-of-the-box transaction set provides your customers with a broad range of ATM services. You can add or remove transactions to best suit your strategic objectives.
Outsourcing complex functions enables you to streamline operations and internal resources and cut unnecessary costs. Higher uptime and new transaction types allow you to generate additional revenue.
With Diebold Nixdorf operating the channel and providing a single point of contact and optimized budget, you step back from the complexities of managing and integrating functions from multiple vendors, maintaining compliance, protecting the fleet from security attacks and maximizing uptime.
• Single supplier and point of contact
• PCI- and card scheme compliant
• Easily add or remove devices
• Control of strategy and revenue
• Comprehensive transaction set
• Detailed management information
• More income generation
• High availability
• High customer satisfaction
