The day-to-day administration of managing cashflows continues to be a big challenge for financial institutions (FIs). As cash transactions happen en masse daily within both the branch and self-service networks, there is growing pressure to ensure that the flow is optimized, and costs are minimized.
| Peter Woydich Senior Vice President – Strategy & Sales, Planfocus software GmbH |
Marco Goltz Global Head Cash Related Services, & Henning Nattmann Global Domain Lead Banking Software,Diebold Nixdorf |
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| How can cash management system leverage data to accurately optimize each cash point? | Cash point data is a valuable resource. AI and machine learning can forecast withdrawals and deposits accurately, helping reduce logistics and interest costs across the network. | High-quality data with detailed inventory, history, and cadence is essential. Reporting by denomination and container type enables smarter decisions, yet many FIs still use outdated sources. |
| How can FIs optimize their cash handling and lessen the burden of the current manual process? | Cloud-native or as-a-service models ease implementation and maintenance while meeting security standards. Subscriptions also offer flexible options for CAPEX/OPEX management. | Smaller FIs may lack tools and expertise. Outsourcing to a managed service provider gives access to needed resources, reduces internal complexity, and helps banks achieve faster return on investment. |
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