CCTVs for VATs provide secure one- or two-way video that allows for an in-person interaction while maintaining the ease and convenience of the drive-up.
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DESIGN FLEXIBILITY
Allow operators to view customers from whatever location is most convenient, supporting branch transformation efforts.
MITIGATE RISK
Deter fraud by letting consumers know the drive-up area is being monitored remotely by operators.
EXPAND WALLET SHARE
Deliver marketing messaging via video display to consumers who may rarely enter a branch when operators
are not on screen.
SEAMLESS INTEGRATION WITH EXISTING SYSTEMS
Several configurations of the CCTV for VATs offering are available to meet varying customer needs. CCTV for VATs can be configured to allow as many as eight operators to view and serve up to 16 customers. An integrated 816 Video Matrix Switcher with the 816 Audio Switcher makes it easy for one-touch access for both audio and video per lane. The offering is compatible with Diebold’s 816 Audio™ System, and it integrates easily with most Diebold and foreign VAT systems.