Banking Insights

May 18, 2023  |  by Helena Müller

From investment decisions to how workforces operate, sustainability is a topic driving change across the financial services industry. As part of this shift to embrace sustainability, what role does trust play and how can this be embraced to truly harness sustainability effectively?

May 01, 2023  |  by Matthew Phillips

Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.

April 17, 2023  |  by Jerome Amara

Financial Institutions face several challenges when it comes to reducing energy consumption and carbon footprint. In this blog, we explore five best practices and discuss how your organization can take the next step towards a more sustainable and efficient ATM fleet.

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

April 03, 2023  |  by Helena Müller

By embracing the power of innovation and avoiding commoditization, is it possible to deliver efficient and effective digital services along with a human touch? Or, has the shift gone too far and the ability to truly add value through consumer journeys has been lost?

March 06, 2023  |  by Tomasz Rokita

Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.

February 20, 2023  |  by Joe Myers

As we head into 2023, Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.

February 06, 2023  |  by Michael Engel

Research by GlobalData calls instant payments a “direct alternative” to payment cards which look likely to disrupt established networks whilst providing a range of benefits. Who are the major player in the burgeoning IPS revolution? Continue reading to find out.

January 23, 2023  |  by Arturo De La Rosa

The shift to an ATM operating model that is dynamic, right-sized, demand-based, focused on removing silos and connecting channels, delivers a more seamless and positive customer experience.

January 09, 2023  |  by Diebold Nixdorf

We spoke with the Founder at Featurespace, and our own Global Head of Product for Vynamic® Payments, about how fraud management plays a significant role in defining the payment experience.