Sparkasse Hannover outsourced over 450 devices to Diebold Nixdorf, improving ATM reliability, lifecycle management & software updates, achieving 99% availability.
When Sparkasse Hannover outsourced 450+ devices to DN, the goals were to elevate ATM reliability, improve lifecycle management, simplify updates & scale resources on demand.
Industry collaboration drives simplification & new work methods. To embrace digital's next wave, FIs must harmonize operations & customer experience by rethinking sevice delivery.
Called outsourcing, managed services, or ATM-as-a-Service, DN AllConnect offers solutions to expand opportunities, enhance experiences & increase efficiency for valuable outcomes.
IoT, AI & cloud-based technology are tech solutions having an impact on organizations. Embrace future-focused managed services & drive profound impact to your self-service channel.
Consider capacity creation, enhanced experiences & technology trends to engage, retain & grow customers in the omnichannel era of retail banking with managed services strategies.
bank99’s CSO and our SVP & Managing Director of Global Banking discuss the necessity of evaluating your efficiency ratio & pivoting the self-service operating model accordingly.
Explore how FIs can balance self-service and outsourcing by learning from other industries' experiences, helping them make informed decisions without viewing it as a binary choice.
Cash management is key for cost savings & efficiency. Despite digital banking, cash demand persists. Automate and streamline cash handling to save time, cut costs, and lower risks.
Secure consumer trust with robust journey security. Whether in-house or with a partner, prioritize brand protection with the right tools and strategies.
