Banking Insights

January 23, 2023  |  by Arturo De La Rosa

The shift to an ATM operating model that is dynamic, right-sized, demand-based, focused on removing silos and connecting channels, delivers a more seamless and positive customer experience.

November 07, 2022  |  by Bill Acheson

With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.

October 24, 2022  |  by Diebold Nixdorf

What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.

October 17, 2022  |  by Diebold Nixdorf

Ausbau der digitalen Roadmap und Stärkung der persönlichen Kundenbeziehung durch Diebold Nixdorfs ATM-as-a-Service Lösungen

October 03, 2022  |  by Helena Müller

Whether used for budgeting, convenience or just as a payment method consumers feel more confident with the emotional trust and economic value associated with cash, which goes beyond just the physical note in all industries.

September 12, 2022  |  by Christian Karger

Neue Bauweisen, Materialien und Designs machen Banking-Pavillons flexible und nachhaltig. Unsere Experten begleiten Sie bei Standortanalyse, Design und Umsetzung zur passenden und erfolgreichen Pavillonslösung für Ihr Institut.

September 08, 2022  |  by Louise Coles

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

September 01, 2022  |  by Scott Anderson

Let’s face it, gaining product information and advice, developing a financial plan and completing the transactional tasks required for one’s daily financial wellbeing won’t ever be as emotionally gratifying as other aspects of our daily lives. …or could it be?

August 30, 2022  |  by Diebold Nixdorf

Jackpotting at the ATM is a global problem. To combat this type of attack, the CEN/XFS committee will publish a new security standard later this year called End-to-End (E2E) Cash Authentication. We talked to three security experts to find out what we might expect from this new standard.

August 08, 2022  |  by Simon Powley

Using a range of voices and research can support bold ideas for programs that engage customers and lead to sustainable success. For banks looking to breathe new life into their company culture, there are some critical steps that can be taken to accelerate the process.