Empowered staff are essential in a tech-driven retail space. See how the shift-left approach, AI tools, and self-service help improve uptime, satisfaction, and store performance.
With the rise of Gen Z, new customer journeys are emerging. These consumers have different expectations from other generations—so how can retailers strategize to meet them?
Edeka WEZ is rolling out mobile self-scanning—and watching the benefits quickly add up.
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