RETAIL
Remote monitoring of your multivendor software ensures continuity. We manage a full suite of tasks including planned software deployments and data moves to optimize functionality, as well as ongoing tracking. Our customized dashboards minimize data loss and maximize application and business-process availability, as well as staff productivity.
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Our scalable implementation solutions span the complete store lifecycle and are based on globally standardized processes and tools. You receive expert support from basic installation services for hardware and software, to store openings, modernization, transition to new formats, relocations and store closures.
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We offer on-site incident resolution and restoration of multivendor retail solutions, as well as proactive maintenance, to ensure superior availability and performance of your retail technology.
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We remotely monitor your stationary and mobile endpoint hardware to determine real-time status, as well as identify and anticipate service needs. Through error mapping, reporting and analysis of key performance indicators, we ensure maximum availability and reduce onsite maintenance events. Operations Services also includes security and patch management for ongoing endpoint hardening.
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Access on-demand service-desk support from our industry-leading team of responsive, knowledgeable service experts to assess and facilitate resolution of issues with your in-store or centrally installed hardware and software components.
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In this podcast, our Head of Advisory Services and Consulting, Simon Powley, will touch on what FIs are doing to protect their employees, while continuing to serve their...
Any solution retailers employ today should help them monetize data, converge channels and deepen customer reach and loyalty. See how we're enabling those capabilities in our...
Devon Watson and Matt Redwood discuss the need for retailers to engineer their self-service and self-checkout offerings to the right customer segments, so they can truly...
Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly...