RETAIL
Modern consumer journeys are complex. Connected consumers traverse a vast network of physical and digital touchpoints along their path to purchase. Is your organization prepared to support them? Integrated retail systems, flexibly connected to innovative digital technologies, can help ensure your retail organization is building meaningful connections with each and every consumer—so you can drive growth and operate more efficiently.
Your self-service strategy should be as unique as your retail stores. Whether that means a single self-checkout terminal that can convert to manned checkout according to traffic patterns, or a robust mix of self-checkout stations, kiosks and self-scanning devices that ensure your consumers can get in and out as quickly as possible, your checkout zone won’t look like anyone else’s. DN’s Storevolution™ Advisory Services team can help you envision, implement and test your ideal scenario, to enhance the consumer experience, enable more personalized consumer interactions and drive sales.
Engaging with customers is so much more than simply ‘doing what the customer wants’. In today's digital world, it's all about creating a positive customer experience—in store, online and on-the-go. Truly understand what drives your customers in order to build personalized shopping experiences consistently across all channels and touchpoints. Leverage the loyalty and purchasing data you already have collected to engage with individual customers the way they choose, whenever they choose. The future of retail is here today. Make the difference with smart customer engagement strategies!
Today’s grab-n-go consumers expect a tailored experience—and they don’t want to wait in line. Consumers stopping for gas, running into a convenience store or a quick service restaurant want a fast, consistent and efficient experience that won’t slow them down. What’s needed to generate margin is advanced end-to-end technology across multiple physical and digital touchpoints that makes the purchasing path easy for increased loyalty. Explore retail systems and technology that can help you innovate and digitize to best meet the needs of the grab-n-go fuel and convenience consumer.
In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss...
While the majority of retailers say that delivering an optimized customer experience is a top priority, not so many say they’re prioritizing personalized promotions or...
Only a few months ago, no one could have predicted the situation we are facing today due to COVID-19. With events rapidly unfolding across the globe, most parts of society...
Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.