Video: EDEKA Paschmann Combats Shrink with AI-Powered Self-Checkout

The system also performs automatic age verification for restricted products, ensuring compliance without requiring constant staff intervention. By preventing loss and reducing manual oversite, the technology enables employees to focus on customer service and store operations. The pilot project was a natural next step in EDEKA Paschmann’s long-standing collaboration with Diebold Nixdorf.

Falk Paschmann, store owner of EDEKA Paschmann in Dusseldorf, noted that the customer feedback is consistently positive and the technology is easy to use and intuitive.

Watch the video above to see how the grocery retailer enhanced its self-service checkout experience. If you’d like to learn more about how Diebold Nixdorf can help your retail grocery store to speed up the checkout process, click here.