BANKING
SMBs are an important client base for FIs. In many cases their business is still extremely cash heavy and they have a strong desire for cash services. Frictionless cash-based journeys are important—and can help reduce cash-related costs and create a closed-loop recycling environment, when migrated fully to self-service.
Developing a strategy to meet the needs of SMBs can be tricky. We have the resources to help you succeed.
We can help you explore how the right mix of staff and technology can deepen key relationships with SMB customers. Schedule a visit at one of our global Customer Experience Centers to talk with our experts and explore new opportunities to embark on your ideal cash automation journey.
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In this blog, Lars Schneider, Head of Technical Services at Sparkasse Bielefeld, shares how his organization has proactively addressed their SMB clients’ emerging needs. And, how they continuously improve the level of service being delivered to this critical audience.
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In an article for International Banker, Diebold Nixdorf CEO Gerrard Schmid explains the need for banks to invest in automation-driven solutions to win and retain...
In this podcast, we discuss how FI’s should consider the importance of enabling small and medium businesses to focus on their own customers by simplifying and streamlining...
How to balance the needs of your consumers, small- and medium-business clients, and staff
Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their...
