Interactive Teller Machine (ITM)

Bring value to your organization strategically with interactive engagement.

Our Technology. Your People.

Consider the most common activities currently taking place in your branches— but think beyond simple deposits and withdrawals. If you automated more transactions, how much time could it save your branch staff every single day by simply enhancing the capabilities of your self-service network?

With DN's ITM Solutions, your consumers gain access to more specialized services such as:

  • Complex transactions & exceptions handled by centralized call center staff
  • Advanced transactions conducted outside of normal business hours
  • Foreign language support offered in markets with a high density of non-native speakers
  • Instant "on-us" check cashing
  • Deposits to multiple accounts in one transaction
  • Authentication with or without card
  • Bill Payments
  • Account to account transfers
  • Ad hoc assistance for advanced transactions
  • Advice & assistance from a live person
  • Currency Transaction Reporting (CTR)*
  • Office of Foreign Asset Control (OFAC)*

*Dependent on core support


DN delivers improved consumer experiences &
reduces cost-to-serve

By accessing the capabilities of DN Series and Vynamic Software through a simplified service model powered DN AllConnect Services, you can deliver end-to-end and frictionless customer journeys that enable you to generate added value for Small Medium Businesses (SMBs) and consumers, while reducing complexity of operations.

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Optimize

Optimize end-to-end operational efficiency by maximizing the integration of your ATM channel with your core banking system and enhancing consumer services.

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Reduce

Reduce technology costs and complexity by eliminating server hardware thru cloud-native infrastructure and/or hosted via DN AllConnect Managed Service.

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Manage

Manage and update thru DN AllConnect Managed Services.

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Simplify

Simplify call center integration by using our hosted service, and browser based frontend.

"In" the Branch or "As" the Branch

Empower consumers to conduct advanced transactions with or without remote assistance. With cloud-native technology, the IT complexity is removed, your cost model is reshaped, and your operational journey is optimized—so you can focus on your consumers.


In Lobby

Enable extended hours and social distancing, making the self-service experience more convenient. Learn how the DN Series® 200 & DN Series® 400 can be optimized for ITM.

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Drive Up

Utilize drive-thru lanes for traditional teller transactions—freeing up in-person branch visits for more value-added interactions. Learn how the DN Series® 470 & the DN Series® 490 can be optimized for ITM.

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Outdoor

Incorporate video in new, self-service- remote branch models that offer a new solution where a traditional full-service branch isn’t viable. Learn how the DN Series® 430V can be optimized for ITM.

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Vynamic Transaction Automation

Vynamic Transaction Automation

Allow the ATM channel to integrate with the core banking system for expanded functionality, including on-us transaction processing, assisted support and cardless authentication, delivering true end-to-end customer journeys.

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