Banking Insights

February 26, 2024  |  by Marcia Hirata

Welcome to our exclusive blog series, dedicated to securing your self-service ATM network against emerging threats and vulnerabilities. Diebold Nixdorf’s commitment to security is ingrained in our DNA. Drawing from the expertise of our security experts, we’ve identified seven shields to secure your fleet long-term. Over the course of seven articles, we’ll explore each shield in detail, offering invaluable insights and strategies to protect your ATM network.

January 22, 2024  |  by Norbert Knievel

Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.

June 20, 2023  |  by Peter Pizzutelli

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

November 07, 2022  |  by Bill Acheson

With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.

September 08, 2022  |  by Louise Coles

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

June 13, 2017  |  by Diebold Nixdorf

How can you manage the cost of keeping ATMs full when interest rates go up? Cash cycle optimization software is a solution.