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April 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
November 07, 2022 | by Bill Acheson
With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.
August 11, 2022 | by Diebold Nixdorf
Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.
June 13, 2022 | by Juergen Kisters
Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.
May 31, 2022 | by Diebold Nixdorf
Learn how FOREX partners with Diebold Nixdorf to drive digital transformation and enhance customer experience.
February 08, 2022 | by Diebold Nixdorf
Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.
January 24, 2022 | by Diebold Nixdorf
Learn how Virginia Credit Union increased availability of their ATM fleet to 98%.
June 16, 2021 | by Diebold Nixdorf
As more services are migrated to your ATM fleet (using Video and Non-Video), keeping the G/L balanced is critical. Ensure accuracy and reduce manual balancing/reconciliation from several hours to several minutes per day.
May 27, 2020 | by Diebold Nixdorf
The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.
