Banking Insights

July 24, 2023  |  by Joe Myers

Getting the right touchpoints in the right places is crucial in order to keep customers satisfied. As the ATM becomes an increasingly important delivery point for cash services, as well as often acting ‘as the branch’, how can you unlock its maximum potential?

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

June 26, 2023  |  by Bernd Redecker

Last year was one of the busiest on record for cyberattacks. In this blog we explore current security trends within the financial services industry and how taking a proactive approach is the only way to stay one step ahead.

June 20, 2023  |  by Peter Pizzutelli

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

June 12, 2023  |  by Sachin Handoo

Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!

May 18, 2023  |  by Helena Müller

From investment decisions to how workforces operate, sustainability is a topic driving change across the financial services industry. As part of this shift to embrace sustainability, what role does trust play and how can this be embraced to truly harness sustainability effectively?

April 17, 2023  |  by Jerome Amara

Financial Institutions face several challenges when it comes to reducing energy consumption and carbon footprint. In this blog, we explore five best practices and discuss how your organization can take the next step towards a more sustainable and efficient ATM fleet.

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

March 06, 2023  |  by Tomasz Rokita

Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.

December 19, 2022  |  by Marcelo Castro

In many situations, card readers offer only a basic level of security against skimming attacks instead of securing the transaction on several layers should one fail. In this blog, we look at the different attack scenarios and how FIs can detect and prevent them.