Banking Insights

March 02, 2020  |  by Diebold Nixdorf

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

July 17, 2019  |  by Diebold Nixdorf

Cash recycling ATMs give financial institutions the power to control their entire cash management process from end to end. We sat down with Volksbank Albstadt’s Head of Facility Management, Joachim Schmalzl, to discuss how the bank successfully implemented recycling—and how their cash cycle was transformed as a result.

May 21, 2019  |  by Juergen Kisters

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

April 02, 2019  |  by Matthew Phillips

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

January 22, 2019  |  by Doug Diehl

Diebold Nixdorf’s Branch Design & Deployment team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.

July 23, 2018  |  by Douglas Hartung

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

June 14, 2018  |  by Matthew Phillips

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

November 06, 2017  |  by Thomas Karakalos

The self-service channel is vital to providing an excellent customer experience, and ATMs do require constant care and feeding.

October 09, 2017  |  by Guest Author

"From the media wall to the breakout spaces and the organic flow of the entire space, we love how well all the pieces of the puzzle fit together, and give us a modern, customer-friendly setting to provide better service to everyone who walks through the door." See how DN's PAS team helped CapStar Bank achieve its transformation goals in this case study.

August 03, 2017  |  by Thomas Certa

Cash management accounts for 48% of ATM network operating costs.