By embracing innovation and avoiding commoditization, can we deliver efficient digital services with a human touch? Or has the shift gone too far, losing value in journeys?
Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.
Banks can revitalize company culture with critical steps: using diverse voices and research to support bold ideas, engage customers, and achieve sustainable success.
Modern technology enables financial institutions (FIs) to transform their operations, enhance security & meet digital consumer needs while competing with digital-only competitors.
Off-premise ATMs now serve as the go-to channel for physical fulfillment. Modern ATMs with new capabilities & open APIs offer flexibility that exceeds legacy infrastructure.
Digital & automated transactions are growing, but banks can still provide unique experiences while maximizing opportunities to cross-sell & reinforce cross-channel richness.
Despite the rise of digital payments, cash remains important. We’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.
Diebold Nixdorf interviewed consumers to explore changes in ATM and found that people expect contactless tech, like QR codes and NFC, to be part of their ATM experience. Read more.
Learn how deposit automation technology enhances the efficiency for transaction migration and creates a seamless experience for migrating transactions out of the branches.
Explore global retail-banking trends for financial institutions (FIs) to enhance customer-centric offerings and prepare for future uncertainties in the evolving landscape.
