Case Study: Link Modernizes Argentina’s Largest ATM Network

Initially, Link standardized its 9000+ multivendor ATM fleet on a unified DN software platform. As their installed base expanded and our partnership grew, today their fleet consists of 11,000 DN Series ATMs with consistent software, performance and security.

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Challenge: A Complex Multivendor ATM Environment

This operational complexity drove the ATM management services provider to seek a partner that would enable them to provide standard applications across the network to ensure it remained one of the most reliable companies in the IT market. Following a competitive RFP, Diebold Nixdorf was selected to provide a multivendor software platform. The partnership was later expanded to include DN Series ATMs, Vynamic Marketing, Vynamic Cash Management and increased software licensing.

Solution: A Unified Platform Standardizes the ATM Network

Diebold Nixdorf implemented a unified multivendor software platform across the entire ATM fleet, along with centralized remote monitoring and availability management to provide real-time visibility and reduce operational disruption:

The modernization also included a transition to DN Series ATMs, supporting expansion from 9,000 to more than 11,000 devices.

Results: Standardization Enabled Scalable Network Growth

Link’s unified ATM platform reduced service calls by 40%, streamlined compliance updates, and enhanced visibility across its network. The modernization enabled Link to operate 100% with biometric authentication, reduce their carbon footprint and became with the ISO 14001/14067 Environmental Management Standard.

Today Link operates one of the most advanced ATM networks in Latin America, built on a centralized ATM fleet management strategy designed for compliance, and long-term sustainability. 

See what’s possible for your ATM network. Read the full case study to learn more about Link’s ATM modernization journey.