Banking Insights

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Mindshare: Banking on Emotions

What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.

Blog: Small but Mighty — Mini Branches Make an Impact

New construction methods, materials and designs make mini branches flexible and sustainable. Our experts help guide you through the process from site analysis, design, construction and implementation, to ensure your mini branch strategy is a success.

Blog: What is Driving Customer Centricity in Banking?

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

Blog: Getting emotional over banking?  You bet!

Let’s face it, gaining product information and advice, developing a financial plan and completing the transactional tasks required for one’s daily financial wellbeing won’t ever be as emotionally gratifying as other aspects of our daily lives. …or could it be?

Mindshare: End-to-End (E2E) Cash Authentication: A Revolution to ATM Security?

Jackpotting at the ATM is a global problem. To combat this type of attack, the CEN/XFS committee will publish a new security standard later this year called End-to-End (E2E) Cash Authentication. We talked to three security experts to find out what we might expect from this new standard.

Blog: Securing the ATM Channel...Approaching and Overcoming the Challenge

There are many measures that can be implemented to avoid ATM vulnerabilities and loopholes in security processes, management and monitoring. The key to success to run a highly-secure channel is to secure not only the ATM, but also the entire ecosystem around it.

Blog: The Future of the Self-Service Channel: Differentiating for Growth while Maximizing Effectiveness

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

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