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June 06, 2022 | by Diebold Nixdorf
Explore how a well-executed payments modernization project can result in improved customer satisfaction and increased margins, followed by the thoughtful planning, smart processes and strong partnerships needed to get you there.
March 28, 2022 | by Diebold Nixdorf
If your organization is still in the planning stages of major strategic transformation, use this research to make a connection to the client personas you want to address. Translating the findings into an approach that help differentiate you from the competition.
October 26, 2021 | by Anja Popp
Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.
October 11, 2021 | by Diebold Nixdorf
Extend your marketing campaigns easily and seamlessly onto your ATM network. Vynamic Engagement solutions can bring your self-service channel into the digital era by creating personalized, customized experiences that drive ROI and enhance the consumer experience. find out how you can deploy it yourself or let DN do it for you.
August 16, 2021 | by Diebold Nixdorf
Learn about Calvin B. Taylor bank is attracting customers with a flexible, interactive experience.
July 12, 2021 | by Scott Weston
How are you optimizing your ATM network from a placement perspective? The best locations are situated where your consumers are going on a daily basis for their everyday shopping needs. Continue reading for some tips to ensure you get the most out of your network.
June 28, 2021 | by Jeff Grace
Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.
June 14, 2021 | by Scott Weston
When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.
April 27, 2021 | by Scott Weston
One of the very first questions we always ask banks and credit unions is this: What is the role of the ATM within your network? In pop culture terminology, you might call it “defining the relationship” (DTR)... and it’s not always as easy to answer as you might think.
January 19, 2021 | by Diebold Nixdorf
We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far to swing the pendulum to ensure they've got that equilibrium between what's best for the consumer and best for the bottom line
January 14, 2021 | by Diebold Nixdorf
If you hear the words “Open Banking” and envision a free-for-all where retail banking is commoditized and consumer data is up for grabs, the reality is quite a different story. Two digital-banking experts share their perspectives on the nuances of an emerging banking landscape hallmarked by open APIs and third-party integration.