Banking Insights

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Blog: Innovating in Uncertain Times: What Can Financial Institutions Learn From Other Markets?

There is plenty of inspiration to be taken from retail-banking landscapes around the globe. It’s a landscape with a lot of moving—and still emerging—parts. But, it’s an opportunity for FIs to flex their capabilities and customer-centricity, and spend time critically assessing how they will evolve their offerings to meet the needs of the (as-yet uncertain) future.

Blog: Self-Service: The intersection of digital experience and physical fulfillment

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

Blog: SMB is BIG business

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

Blog: Rethink the ATM—Reload Your Self-Service Strategy

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

Blog: Driving Financial Inclusion by Bridging Physical and Digital Channels

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

Blog: Three Ways Cash Recyclers Transform the Cash Management Process

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

Blog: Give Customers Cash the Way They Want It

Denomination choice is one more way FIs are executing customer-focused branch transformation. Bringing cash recycling technology into the picture makes servicing this demand a reality.

Blog: Redefining Consumer Experience at Al Rajhi Bank: A Strategic Branch Transformation Journey

Self-service terminal capabilities are nearly unlimited. In a strategic collaboration with Al Rajhi Bank, we enabled debit card, checkbook, and bank statement printing via biometric authentication and more.

Blog: Cash Recycling: Make Sure you’re Taking Full Advantage of the Technology

Cash recyclers are not just another ATM – used strategically, they have the power to drive efficiencies, reduce redundancies and optimize your cash cycle process.

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