Banking Insights

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Blog: Looking after the Health of your ATM fleet in a futuristic way.

Health-checks apply to more than just us humans. ATMs are expected to be always on, 24-7, constantly ready to process complex operations at speed for years. A perfect understanding of their lifecycle is required to ensure they stay healthy and maintain up time.

Mindshare: Breaking the Availability Barrier: Inside the Latest Self-Service Monitoring Capabilities

Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.

Press Release: Diebold Nixdorf Wins 2021 STAR Award from The Technology & Services Industry Association (TSIA) for its Digitally Enabled Connected Services

In conjunction with this recognition, we are celebrating a milestone of surpassing 100K banking self-service devices connected to DN AllConnect℠ Data Engine, which continues to deliver a truly predictive and data-driven service model for our customers around the globe.

Blog: How a Higher-Performing ATM Channel can Help You Win

Your ATM channel is your brand ambassador and a revenue generator; it meets the requirements of today’s consumers who love self-serve and live in an always-on world. Are you ready to win with a higher-performing ATM channel?

Blog: It's Here: The Next Frontier in Services Support

It’s a busy holiday weekend and your branch ATM experiences an out-of-service event that was unforeseen. Want to avoid this situation in the future? It’s possible, with the “right tech - right part - right time - right fix” approach.

Blog: The IoT Comes to ATMs: Enabling Truly Predictive Maintenance of Your Fleet

Would you like to drive the highest device availability, anticipate and meet the ever changing expectations of demanding consumers, all while optimizing operational efficiencies? If you don’t already enjoy this level of proactive service, perhaps it’s time to rethink your service model.

Blog: Outsourcing: What Financial Institutions Can Learn from Other Industries

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

Blog: As Consumers Increasingly Demand Seamless Experiences, Connectivity is the New Standard

Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.

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