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June 06, 2022 | by Diebold Nixdorf
Explore how a well-executed payments modernization project can result in improved customer satisfaction and increased margins, followed by the thoughtful planning, smart processes and strong partnerships needed to get you there.
April 18, 2022 | by Dominic Hasler
Health-checks apply to more than just us humans. ATMs are expected to be always on, 24-7, constantly ready to process complex operations at speed for years. A perfect understanding of their lifecycle is required to ensure they stay healthy and maintain up time.
November 08, 2021 | by Diebold Nixdorf
Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.
November 04, 2021 | by Diebold Nixdorf
Learn how Founders Federal Credit Union partnered with Diebold Nixdorf to seamlessly expanded the footprint of their self-service channel.
September 14, 2021 | by Diebold Nixdorf
In conjunction with this recognition, we are celebrating a milestone of surpassing 100K banking self-service devices connected to DN AllConnect℠ Data Engine, which continues to deliver a truly predictive and data-driven service model for our customers around the globe.
April 05, 2021 | by Bruce Pearce
Your ATM channel is your brand ambassador and a revenue generator; it meets the requirements of today’s consumers who love self-serve and live in an always-on world. Are you ready to win with a higher-performing ATM channel?
March 15, 2021 | by Dominic Hasler
It’s a busy holiday weekend and your branch ATM experiences an out-of-service event that was unforeseen. Want to avoid this situation in the future? It’s possible, with the “right tech - right part - right time - right fix” approach.
February 08, 2021 | by Dominic Hasler
Would you like to drive the highest device availability, anticipate and meet the ever changing expectations of demanding consumers, all while optimizing operational efficiencies? If you don’t already enjoy this level of proactive service, perhaps it’s time to rethink your service model.
November 30, 2020 | by Dr. Benedikt Schmidt
”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.
November 23, 2020 | by Julie Hogan
Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.