Showing: 29 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
August 07, 2023 | by Michael Engel
To truly eliminate friction in today’s banking journeys, financial institutions must think beyond channels to create dynamic ecosystems. Today’s modern-day architecture can be the bridge to create and connect these ecosystems as well as to give financial institutions a better competitive position against the players that are chipping away at their fundamental existence.
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
December 05, 2022 | by Matthew Phillips
Becoming a part of a consumer’s daily life and offering meaningful and personalized services will embed financial service organizations into the hearts and minds of their customers for the future.
November 07, 2022 | by Bill Acheson
With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.
June 13, 2022 | by Juergen Kisters
Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.
May 30, 2022 | by Diebold Nixdorf
With customers expecting more every day, financial institutions need to ensure their current platform offering provides the meaningful customer experience modern consumers expect; this is where product experience (PX) becomes critical.
February 14, 2022 | by Nirantak Kumar
From cardless transactions to interactive video teller, advanced marketing at the ATM and more, you need to think strategically about your branch transformation and digital strategies, so you have an answer to the pivotal channel-choice question.
February 07, 2022 | by Michael Engel
Once banks break from the traditional, channel-centric approach that often stifles innovation, they'll be able to offer dynamic digital ecosystems that match customers' need for the "always on" solution.
January 10, 2022 | by Diebold Nixdorf
Doing nothing isn't the way to go, but a Big Bang approach is risky and expensive. A phased, agile approach to updating payments platforms is less risky and allows banks to ramp up legacy systems step-by-step, channel by channel, and transaction by transaction.
December 06, 2021 | by Diebold Nixdorf
The “instant coffee” phenomenon revolutionized the retail industry, embedding your payment in the ordering process. As instant payments, loyalty cards and other alternative methods gain popularity, are you prepared to process those payments types?