Banking Insights

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Blog: Consumer Data is Modern Gold – and Criminals Want It

In this blog, we take a closer look at data attacks and effective methods to prevent them. While financial losses for banks may not be an immediate issue here, the risk is still large as the damage to the brand can be significant.

Blog: Four critical ways banks can be tech leaders, not followers

There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.

Blog: What Does Self-Service Look like in the “New Normal?”

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

Blog: Are today’s banking experiences ‘human’ enough?

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

Blog: Self-Service in the Branch and as the Branch

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

Blog: Knowledge is Power: When Interest Rates Rise, What’s Your Cash Plan?

How can you manage the cost of keeping ATMs full when interest rates go up? Cash cycle optimization software is a solution.

Blog: All About The Experience: The Future of Consumer Banking in the Middle East

Banks must embrace digitalization and integration of channels and transactions to deliver true omnichannel consumer experiences to remain relevant.

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