Banking Insights

April 02, 2019  |  by Matthew Phillips

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

February 28, 2019  |  by Scott Anderson

If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.

February 18, 2019  |  by Octavio Marquez

While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs. Here are five key areas FIs should focus on this year.

February 14, 2019  |  by Markus Doeinghaus

Let me ask you a question: How do you think your customers view your bank? As a group of individual channels? Or as a single brand, made up of touchpoints and experiences?

December 04, 2018  |  by Diebold Nixdorf

From cash floats to EOD deposits, our merchant automation technology can save your business time and money. Scott Anderson demonstrates use cases and scenarios retailers experience every day, and how transaction automation can remove friction from the process.

November 16, 2018  |  by Diebold Nixdorf

February 05, 2018  |  by Diebold Nixdorf

What is a meaningful banking experience? For most customers, banks are still very siloed in how they operate. Learn how you can bust out of silos to provide better customer experiences in our blog.

January 04, 2018  |  by Guest Author

Through a strategic collaboration with this leading Greek bank, we helped introduce automation technology that is driving efficiencies and enhancing consumer relationships.

February 22, 2017  |  by Habib Hanna

Banks must embrace digitalization and integration of channels and transactions to deliver true omnichannel consumer experiences to remain relevant.