Banking Insights

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Case Study: DN Series™ ATMs Improve Customer Experience in the Self-Service Channel and Increase ATM Availability and Security

Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.

Video: ČSOB Case Study
Video: ČSOB Case Study

Since using DN AllConnect Managed Services to run its fleet of more than 1,000 ATMs, ČSOB has increased both ATM uptime and cash availability to nearly 100%.

Case Study: State-of-the-Art Technology and End-to-End ATM Network Outsourcing Ensure High Availability and 99.8% Uptime

Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.

Case Study: Virginia Credit Union Drives Enhanced Member Experiences and Drastically Reduces Skimming Attacks

Learn how Virginia Credit Union increased availability of their ATM fleet to 98%.

Referenz: Geschwindigkeit, Agilität, Flexibilität

DN liefert ATM-as-a-Service-Lösung in nur drei Monaten

Video: Sparkasse Hannover Case Study
Video: Sparkasse Hannover Case Study

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

Blog: ATM ROI: Turning Challenge into Opportunity

ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.

Blog: Self-Service: The intersection of digital experience and physical fulfillment

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

Blog: OEM vs. “Grey Market” ATM Parts: What’s the Difference?

We get a lot of questions about the difference between after-market ATM parts and OEM parts.

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