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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
May 12, 2021 | by Reint Jan Holterman
It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies
January 26, 2021 | by Diebold Nixdorf
Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.
October 28, 2020 | by Diebold Nixdorf
For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.
September 22, 2020 | by Reint Jan Holterman
No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way
September 15, 2020 | by Diebold Nixdorf
Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.
June 22, 2020 | by Reint Jan Holterman
In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.
March 13, 2020 | by Arvin Jawa
Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.
November 27, 2017 | by Carl von Sydow
Legacy infrastructure and limited budgets can hamstring efforts to update retail checkout.
October 10, 2017 | by Reint Jan Holterman
Mobile self-scanning empowers consumers w/ real-time information about products, shelf locations, prices, promotions and recommendations while they are actually shopping. Find out more about this growing trend.