Retail Insights

March 25, 2020  |  by Matt Redwood

Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.

March 13, 2020  |  by Arvin Jawa

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

March 03, 2020  |  by Diebold Nixdorf

Discover the power of self-service and how it can enhance the customer experience in this iXtenso interview with Matt Redwood from the EuroShop 2020 showfloor.

January 29, 2020  |  by Reint Jan Holterman

As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.

January 14, 2020  |  by Diebold Nixdorf

Edeka WEZ is rolling out mobile self-scanning—and watching the benefits quickly add up.

January 13, 2020  |  by Diebold Nixdorf

The BEETLE Point of Sale is designed to empowered retailers to do more and be more.

December 10, 2019  |  by Diebold Nixdorf

The benefits and transformational possibilities of self-checkout solutions

December 02, 2019  |  by Carl von Sydow

Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.

November 26, 2019  |  by Diebold Nixdorf

In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.

November 14, 2019  |  by Reint Jan Holterman

C-stores already have the proximity and are located on prime locations – all they need now is to double down on speed and convenience to become an absolute winner in today’s changing retail landscape!