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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
January 07, 2021 | by Reint Jan Holterman
As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,
December 17, 2020 | by Diebold Nixdorf
This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.
November 23, 2020 | by Reint Jan Holterman
Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.
November 11, 2020 | by Reint Jan Holterman
Beat consumers’ expectations with self-service solutions that are “always on”
October 28, 2020 | by Diebold Nixdorf
For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.
October 22, 2020 | by Diebold Nixdorf
Learn about the retail tech typology and explore opportunities that retail organizations have to increase the effectiveness of the consumer journey.
October 20, 2020 | by Diebold Nixdorf
These tech types can be found in all countries—and similarly across all formats, channels and brands—though the proportional presence of each tech type will vary.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
September 22, 2020 | by Reint Jan Holterman
No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way
September 15, 2020 | by Diebold Nixdorf
Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.