Retail Insights

All Insights: 114 items

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Blog: The Two Words You’ll Be Hearing More of in 2021 Retail

Modern loyalty programs will be a critical tool for retailers to gather the information that will enable them to create personalized journeys which go beyond the “earn and burn” discount programs of the past.

Blog: 2020 Was A Turbulent Year for Retail Trends—And What Does it Mean for 2021?

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

Blog: Reinventing the Retail Experience Defines 2020 Trends

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

Blog: The Times, They Are a-Changin’

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

Blog: Covid-19 Requires Retailers to Rethink the Concept of “Availability”

Beat consumers’ expectations with self-service solutions that are “always on”

Whitepaper: Driving Availability in a Complex Retail Environment

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

Podcast: Open Retailing - Essential for a Successful Self-Service Strategy

In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.

Special Report: Understanding Why Grocery Shoppers Adopt Technology

Learn about the retail tech typology and explore opportunities that retail organizations have to increase the effectiveness of the consumer journey.

Infographic: Nielson Retail Personas Infographic

These tech types can be found in all countries—and similarly across all formats, channels and brands—though the proportional presence of each tech type will vary.

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