Retail Insights

January 12, 2021  |  by Reint Jan Holterman

Modern loyalty programs will be a critical tool for retailers to gather the information that will enable them to create personalized journeys which go beyond the “earn and burn” discount programs of the past.

January 07, 2021  |  by Reint Jan Holterman

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

December 17, 2020  |  by Diebold Nixdorf

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

November 23, 2020  |  by Reint Jan Holterman

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

November 11, 2020  |  by Reint Jan Holterman

Beat consumers’ expectations with self-service solutions that are “always on”

October 28, 2020  |  by Diebold Nixdorf

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

October 26, 2020  |  by Diebold Nixdorf

In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.

October 22, 2020  |  by Diebold Nixdorf

Learn about the retail tech typology and explore opportunities that retail organizations have to increase the effectiveness of the consumer journey.

October 20, 2020  |  by Diebold Nixdorf

These tech types can be found in all countries—and similarly across all formats, channels and brands—though the proportional presence of each tech type will vary.