IHL Retail AI Revolution

Industry Report: Retail’s AI Revolution

July 11, 2023  |  DIEBOLD NIXDORF

The potential of AI in the retail and hospitality sectors is undeniably immense. However, it is crucial to recognize that potential alone is insufficient. It is the companies and individuals who adopt AI/ML, Generative AI, and eventually Artificial General Intelligence in an organized and disciplined manner who will truly reap the remarkable economic benefits afforded by these transformative tools. 

In this report we explore: 
  • The overall economic influence that each AI type will have through 2029

  • The four retail segments that will most benefit from AI over the next 7 years

  • AI impact on retail sales, product cost, supply chain and gross margins impact

  • Impact of AI technology at the checkout and in self-service environments


  • While the overall expenditure within the retail and hospitality sectors will expand, those who effectively leverage the advantages of various AI technologies will ultimately reap the greatest benefits by outpacing and surpassing their competitors.

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    See how the potential of AI in the retail and hospitality sectors is immense and impacting traditional self-checkout.

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    Industry thought leaders from SeeChange and Diebold Nixdorf share their perspectives on emerging retail trends for automating produce recognition.

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