In the store of the future, technology isn’t just about efficiency, it’s also about creating deeper, more personalized customer experiences. Mondo Convenienza, a large-scale furniture retailer in Italy, is proving that emotion and innovation can go hand in hand.
By redesigning internal processes and touchpoints across the customer journey, the retailer had shifted from being product-first to people-first. Powered by
DN Series® Easy One self-service solutions, Mondo Convenienza blended innovative technology with human touch to transform retail. Watch the video to see how.
If you’d like to learn more about how Diebold Nixdorf can help your retail with meaningful customer journeys,
click here.
