With the rise of Gen Z, new customer journeys are emerging. These consumers have different expectations from other generations—so how can retailers strategize to meet them?
Cineplex Cinemas improved customer flow and increased snack sales by introducing self-service ordering terminals that reduced long queues and eased pressure during peak times.
By taking a smart approach to AI integration at self-checkout, forward-thinking retailers put themselves in an advantageous position that will serve them for years to come.
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