Fashion retailers are continuing to rethink the role of checkout within the overall customer journey. In this video case study, C&A shares how it modernized the in-store experience through flexible self-service checkout technology designed to create a faster, more seamless shopping journey.
The biggest advantage of the self-checkout solutions is the high degree of flexibility that we achieve. At peak times, when customers see queues forming, they instantly walk to the available self-checkout solutions. This saves them time and provides more flexibility for our employees who then have additional time to take care of the customers.