Retail Insights

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Blog: Are You Ready to Make Manual Age Verification Checks a Thing of the Past?

In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.

Mindshare: Mobile Consumer Journeys | What to Expect in 2022 and How to Manage Them

We talked to retail analyst Alan Burt, from UK-based research and consulting firm RBR, and our own Leyla Feghhi about how mobile self-scanning is being adopted globally and how retailers can ensure these mobile journeys are always available.

Mindshare: Mobility - A Key Enabler for Connected Commerce

Retail is being disrupted on multiple fronts: While trying to meet demanding consumer expectations, retailers need to simultaneously transform their IT landscape, ensure high availability, align well-orchestrated staff processes, offer the ultimate consumer experience across channels and at the same time be profitable.

Whitepaper: Smart Self-Service

Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.

Mindshare Series: Industry Thought Leaders Share Their Perspectives on Emerging Retail Trends

Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.

Blog: Modularity: An Essential Ingredient in the ‘Survival of the Fittest’

Refuse to be held hostage by your IT supplier—demand true flexibility in checkout solutions!

Whitepaper: The Future of Retail is Modular

Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.

Blog: Reinventing the Retail Experience Defines 2020 Trends

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

Infographic: Nielson Retail Personas Infographic

These tech types can be found in all countries—and similarly across all formats, channels and brands—though the proportional presence of each tech type will vary.

Blog: The Guiding Principle Your Retail Organization Needs During and After COVID-19

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

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