With AI, FIs can reduce ATM failures, address customer pain points, combat financial inclusion concerns & provide adaptable services as economic conditions evolve.
Diebold Nixdorf partnered with NielsenIQ for an annual survey to understand consumer banking behaviors. This blog explores the 5 distinct consumer segments identified.
Explore the banking shift from transactional to service destination renewing competitive differentiation, facilitated by digital capabilities.
By embracing innovation and avoiding commoditization, can we deliver efficient digital services with a human touch? Or has the shift gone too far, losing value in journeys?
What emotions impact customer journeys? Confidence and trust in high availability, security, and personalization can differentiate you from competitors and build consumer loyalty.
Gaining product info, financial planning, and daily transactions lack emotional appeal. Or could they? Discover a new perspective on everyday financial wellbeing.
Dive into research on consumers using your banking channels. Partnering with NielsenIQ, we surveyed 12,000 people across 11 countries. Discover what they really want in a bank.
Learn about Calvin B. Taylor bank is attracting customers with a flexible, interactive experience.
How are you optimizing your ATM network placement? The best locations are where consumers go daily for shopping. Read on for tips to maximize your network's potential.
Diebold Nixdorf interviewed consumers to explore changes in ATM and found that people expect contactless tech, like QR codes and NFC, to be part of their ATM experience. Read more.
