Banking Insights

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Blog: Branches Are Getting Smaller, So Let Your ATMs Do More

Financial Institutions are reducing the size and number of their branches. There are numerous reasons for this, but the main question is how can they retain a connection with their customers in the real world? In this blog we take a closer look at the potential of the self-service channel to replace branches as a touchpoint in the physical world

Blog: Strong (and Growing) Consumer Demand for Self-Service Banking Experiences.

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

Blog: Getting emotional over banking?  You bet!

Let’s face it, gaining product information and advice, developing a financial plan and completing the transactional tasks required for one’s daily financial wellbeing won’t ever be as emotionally gratifying as other aspects of our daily lives. …or could it be?

Blog: Discover the “why” to create moments that matter

Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.

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