Showing: 29 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
May 21, 2024 | by Jerome Amara
Financial Institutions are reducing the size and number of their branches. There are numerous reasons for this, but the main question is how can they retain a connection with their customers in the real world? In this blog we take a closer look at the potential of the self-service channel to replace branches as a touchpoint in the physical world
May 14, 2024 | by Joe Myers
In the age of technological advancement, ATMs remain a target for physical and cyber threats. This constant threat puts financial institutions in a constant battle to protect their assets and customers’ peace of mind. Discover more on how financial institutions stay ahead of evolving threats with a comprehensive strategy that can mitigate risks and safeguard both financial institutions and their customers.
May 02, 2024 | by Jason Wolf
Various factors put pressure on financial institutions to act efficiently. This trend has been continuing for year, but have you considered the configuration of your cash cassettes as a solution? With the right configuration there is a huge potential to create savings compared to a one-size-fits-all approach. Read the blog to find out more.
April 11, 2024 | by Jerome Amara
While financial institutions are prioritizing relationship building in their branches, the demand for cash and cash related services remains strong. How can banks reconcile these two requirements when operational efficiency and security concerns lead many to move to a cashless branch concept? Easy: You take the cash out of the branch, into the ATM and then put the ATM right where consumers need access to cash.
March 13, 2024 | by Stephan Maass
Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.
March 06, 2024 | by Christian Beine
Welcome to our exclusive blog series, dedicated to securing your self-service ATM network against emerging threats and vulnerabilities. Diebold Nixdorf’s commitment to security is ingrained in our DNA. Drawing from the expertise of our security experts, we’ve identified seven shields to secure your fleet long-term. In our security blog series, we’ll explore each shield in detail, offering invaluable insights and strategies to protect your ATM network.
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
October 09, 2023 | by Stefan Nilsson
As the importance of financial inclusion continues to rise for us all, how do we ensure we are laying a successful foundation for meaningful commitments? To make a real difference, working together is key to creating a common goal for change.
July 24, 2023 | by Joe Myers
Getting the right touchpoints in the right places is crucial in order to keep customers satisfied. As the ATM becomes an increasingly important delivery point for cash services, as well as often acting ‘as the branch’, how can you unlock its maximum potential?
July 10, 2023 | by Joe Myers
With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.