Showing: 9 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
January 08, 2024 | by Diebold Nixdorf
Explore the 7 shields to protect your self-service channel.
October 09, 2023 | by Stefan Nilsson
As the importance of financial inclusion continues to rise for us all, how do we ensure we are laying a successful foundation for meaningful commitments? To make a real difference, working together is key to creating a common goal for change.
May 01, 2023 | by Matthew Phillips
Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.
April 03, 2023 | by Helena Müller
By embracing the power of innovation and avoiding commoditization, is it possible to deliver efficient and effective digital services along with a human touch? Or, has the shift gone too far and the ability to truly add value through consumer journeys has been lost?
February 01, 2021 | by Diebold Nixdorf
bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.
October 30, 2020 | by Diebold Nixdorf
The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.
April 02, 2019 | by Matthew Phillips
Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.
October 09, 2017 | by Guest Author
"From the media wall to the breakout spaces and the organic flow of the entire space, we love how well all the pieces of the puzzle fit together, and give us a modern, customer-friendly setting to provide better service to everyone who walks through the door." See how DN's PAS team helped CapStar Bank achieve its transformation goals in this case study.