Banking Insights

July 19, 2021  |  by Bruce Diesel

The API economy that FinTechs have taken advantage of gives a glimpse into how consumers will think about money in the coming years. A fully connected ecosystem that can seamlessly integrate new payment types, new authentication methods, and new channels will be essential to both attracting and retaining, consumers.

July 12, 2021  |  by Scott Weston

How are you optimizing your ATM network from a placement perspective? The best locations are situated where your consumers are going on a daily basis for their everyday shopping needs. Continue reading for some tips to ensure you get the most out of your network.

June 28, 2021  |  by Jeff Grace

Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.

June 14, 2021  |  by Scott Weston

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.

February 05, 2021  |  by Diebold Nixdorf

As part of America First Credit Unions’ fleet upgrade initiative, they will implement VynamicTM Payments software to transform their terminal driving and transaction switching capabilities, along with installing DN SeriesTM ATMs to offer new member-centric experiences and more secure banking interactions to its members.

January 25, 2021  |  by Diebold Nixdorf

API strategists from Mulesoft and Diebold Nixdorf share their thoughts on how the open API market is transforming and powering omnichannel interactions for financial institutions.

January 14, 2021  |  by Diebold Nixdorf

If you hear the words “Open Banking” and envision a free-for-all where retail banking is commoditized and consumer data is up for grabs, the reality is quite a different story. Two digital-banking experts share their perspectives on the nuances of an emerging banking landscape hallmarked by open APIs and third-party integration.

January 05, 2021  |  by Diebold Nixdorf

We’re bringing back two webinar guests from Forrester Research to share their thoughts on why creating a sustainable and seamless consumer journey is critical for customer retention.

December 17, 2020  |  by Diebold Nixdorf

Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.

October 30, 2020  |  by Diebold Nixdorf

The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.