Banking Insights

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Blog: The future is cash-less, not cashless

Dispatches from the UK: our VP of Financial Services explores how the cashless trend is faring in countries that were at the head of the trend.

Blog: The Benefits of Looped Cash Cycles: A Conversation with Volksbank Albstadt

Cash recycling ATMs give financial institutions the power to control their entire cash management process from end to end. We sat down with Volksbank Albstadt’s Head of Facility Management, Joachim Schmalzl, to discuss how the bank successfully implemented recycling—and how their cash cycle was transformed as a result.

Blog: Rethink the ATM—Reload Your Self-Service Strategy

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

Blog: Highlights from Our Webinar with Nordea & JPMorgan Chase: Mastering the Customer Journey

Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?

Blog: Why humans, not robots, hold the secret to digital banking

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

Blog: Banking Innovation: Four Ways You Can Make a Big Impact Quickly

If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.

Blog: Five Areas for Banks and Credit Unions to Focus on in 2019

While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs. Here are five key areas FIs should focus on this year.

Blog: Is Your Bank Embracing these Key Mega Trends?

Are you embracing and implementing key trends that matter to your consumers?

Blog: Branch Design? Nailed It.

Diebold Nixdorf’s Branch Design & Deployment team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.

Blog: Why Digital is Important Right NOW

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

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