Banking Insights

June 02, 2021  |  by Diebold Nixdorf

Learn about how Sparkasse Hannover, improved customer experience and an overall availability while reducing cost by 30% to 40%.

June 02, 2021  |  by Diebold Nixdorf

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

May 03, 2021  |  by Ludwig Simoen

In a cash recycling scenario, your own consumers are replenishing your ATMs for free. Are you taking advantage of it?

April 27, 2021  |  by Scott Weston

One of the very first questions we always ask banks and credit unions is this: What is the role of the ATM within your network? In pop culture terminology, you might call it “defining the relationship” (DTR)... and it’s not always as easy to answer as you might think.

April 19, 2021  |  by Ludwig Simoen

Financial Institutions have many opportunities to finance green initiatives and lessen their impact on the environment. Let’s take a closer look at how your organization can reduce your carbon footprint, “green” your physical channels and encourage more sustainable actions across your entire omnichannel network. Where do you stack up against these five action plans?

April 19, 2021  |  by Diebold Nixdorf

See how to make your self-service network more sustainable, efficient and future-proof for a changing world.

April 16, 2021  |  by Diebold Nixdorf

Security matters more than ever before. Diebold Nixdorf, the leader in connected commerce, ensures every experience and connection is secure from the back-end to your end user. Multi-layered, tested, verified, and audited, our solutions ensure the highest security quality.

November 09, 2020  |  by B. Scott Harroff

While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.

September 28, 2020  |  by Scott Weston

Merely having a deposit-accepting ATM is no longer the most efficient, convenient or fulfilling option for transaction migration. It simply isn’t a good experience for consumers or branch employees, and the cost to FIs for balancing is cumbersome. Deposit Automation technology creates the best overall experience and efficiency for migrating transactions out of the branch… especially with the acceleration of our dependence on self-service through COVID.

October 02, 2019  |  by Jim Flannery

85% of FIs say the merchant segment is a growing focus, but only 28% say their service offerings to merchant clients are sufficient. Our Advisory Services expert explores what FIs can do to nurture this key segment.