Banking Insights

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Blog: Four critical ways banks can be tech leaders, not followers

There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.

Blog: What Does Self-Service Look like in the “New Normal?”

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

Blog: Are today’s banking experiences ‘human’ enough?

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

Blog: Are We Building The Right Foundations For Banking Innovation?

The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.

Blog: Why Digital is Important Right NOW

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

Blog: Five ways your ATM’s logical defenses could be stronger

Skimming is on the rise in certain regions even as it decreases in others. Meanwhile, newer threats such as logical and hacking attacks are becoming more complex and subtle. Over the past few years, logical attacks have become a major challenge and one that is only getting bigger. See how you can thwart these attacks before they start.

Blog: Knowledge is Power: When Interest Rates Rise, What’s Your Cash Plan?

How can you manage the cost of keeping ATMs full when interest rates go up? Cash cycle optimization software is a solution.

Blog: Defending Against Logical ATM Attacks: Insights From "Jackpotting" Attacks

Protecting your ATM fleet from increasingly sophisticated fraud is challenging. Selecting the right security partner can make the difference in stopping attacks before they happen.

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